Indulge in a revitalizing retreat at JW Marriott Cancun Resort & Spa, where you'll discover numerous upscale amenities including spacious, sand-toned accommodations, on-site dining and premier access to alluring destinations. I will be calling them this afternoon to address this.

But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. When I first questioned what this charge was, they told me that it was from my bank. I was charged and international transaction fee by the resort. We thought that a little more balance would have been nice. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. We weren't expecting a gourmet experience, but we thought it would be better than it was. Other than the fare that was offered on Mexico night, it was kinda disappointing. And speaking of the food, it was spotty at best. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. No other night had any exciting thing to do. We had a great time dancing Thursday night, but that was it. We had a blast dancing all night long.Д¬ons: There were some things that we wished were better. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Our 6 yr old can't stop talking about The Kids Club. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Both are protected so the crystal clear waters are calm and refreshing. The sugar sand beaches at Ziva are really nice.

They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The friendliness of the staff is what we enjoyed the most.

Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. Pros: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva.

Zona hotelera cancun